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MarketRun

Business automation

Automate the follow-ups your team keeps forgetting.

  • from ₹50,000one-time setup
  • from ₹30,000a month to run and improve

Business automation means the repeated jobs run on their own: lead follow-ups, appointment reminders, order updates, auto replies and the owner's daily report. We build them on the tools you already use: WhatsApp on Meta's official Cloud API (the same one our own WhatsApp Gateway runs on), email, your CRM and your sheets.

Right for you if

Who this is for.

  • Shops, clinics and service businesses handling leads, orders or bookings by hand
  • Sales teams losing leads between the form, the call and the CRM
  • Staff copying the same details between WhatsApp, sheets and software every day

AI is added only where it saves real time, and your team approves the replies customers see. Setup starts from ₹50,000, then from ₹30,000 a month to run and improve it.

What you get

What we set up and run for you.

Task map

We map where time and leads are lost and which jobs are worth automating first.

WhatsApp flows

Template messages, OTPs, reminders and two-way conversations on the official Cloud API.

CRM and form integrations

Leads from forms, ads and WhatsApp land in one pipeline with an owner and a status.

AI steps where they pay

Classifying messages, drafting replies, extracting details from documents, always with a review step.

Dashboards and alerts

Response times, conversion and failures visible in one place.

Monthly retainer

We run, monitor and improve the automations after launch, from ₹30,000 a month.

Running costs

What the messages cost, worked out.

Meta bills WhatsApp messages per message. These are its India rates, effective 1 October 2026, applied to sample volumes.

ExampleMeta categoryMeta charge
1,000 appointment reminders a monthUtility (₹0.115 each)₹115
500 one-time passwords a monthAuthentication (₹0.115 each)₹57.50
500 offer messages a monthMarketing (₹0.8631 each)₹431.55

Message charges are small next to the setup and monthly plan; most of the cost is building and running the automation well. Meta decides each template's category when it approves it. Rates change; check Meta's pricing page before you budget.

Meta: pricing on the WhatsApp Business Platform →

Examples

Jobs that can run on their own.

Illustrations of what we build, not client claims.

  • Appointment booking and reminders for clinics over WhatsApp
  • Lead routing from website forms and ads to the right salesperson within minutes
  • Order status updates sent automatically as an order moves through dispatch
  • Daily sales and collections summaries delivered to the owner's WhatsApp

How it works

From the first call to running on its own.

  1. Map

    A call to list the repeated jobs, then a written plan of which to automate first and the setup price.

  2. Set up

    Templates approved by Meta, approved replies, connections to your CRM or sheet. From ₹50,000.

  3. Test on your number

    Your team tries every message before customers see it.

  4. Run and improve

    Monitoring, fixes and new automations every month, from ₹30,000 a month.

Built with

  • WhatsApp Cloud API
  • Our WhatsApp Gateway
  • Workflow engines
  • Node.js
  • PostgreSQL
  • BullMQ / Redis
  • Claude / OpenAI

Proof we run ourselves

WhatsApp Gateway

Our own shared inbox, API and OTP service, sending live on our number.

See the product →

Questions

Business automation: straight answers.

Do you use the official WhatsApp API?

Yes. We build on Meta's official WhatsApp Cloud API, which is what our own WhatsApp Gateway runs on. We do not use unofficial or scraping-based tools that risk your number being banned.

What does an automation retainer include?

Setup from ₹50,000, then from ₹30,000 a month to run, monitor and improve the automations, including fixes when a connected tool changes.

Who pays Meta's WhatsApp message charges?

Meta bills message charges to the WhatsApp Business account. We set it up so the business account and the number stay in your name.

How do I automate my business with AI?

Pick one job that happens by hand every day, such as reminders or replies to the same five questions. Write down the steps and the answers you approve. Automate that one job, measure the time saved, then add the next. We do this with you: setup from ₹50,000, then from ₹30,000 a month.

How much does AI automation cost?

With us, setup starts from ₹50,000, then from ₹30,000 a month to run, monitor and improve it. Meta bills WhatsApp messages separately: in India a utility message such as a reminder costs ₹0.115 and a marketing message ₹0.8631 (rate card effective 1 October 2026).

What is business automation?

Software doing the repeated parts of your work: sending the reminder, replying to the common question, moving a new lead to the right person, sending the daily sales summary. People still handle judgement, complaints and anything unusual.

What should a small business automate first?

The job that repeats most and needs the least judgement. For most businesses that is order or booking confirmations, reminders, or answers to the same few questions. One owner described it simply: order confirmations, shipping updates and common questions go out automatically, so the team does not type the same thing again and again.

How do I send automatic messages on WhatsApp for business?

The free WhatsApp Business app can send a greeting and an away message. For anything more, such as replies by question, booking reminders or messages from your own software, you need the official WhatsApp Business Platform (Cloud API). That is what we build on.

Written scope, fixed quote

Tell us what slows your business down.

Websites and automation are quoted after a 30-minute call. App and software builds start with a two-week sprint that ends in a written scope and a fixed quote.

WhatsAppGet a quote