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MarketRun

AI receptionist

An AI receptionist that answers the routine questions and hands the rest to you.

  • from ₹50,000one-time setup
  • from ₹30,000a month to run and improve

We build AI receptionists for Indian businesses that answer WhatsApp messages and, if you want, phone calls: the repeated questions, bookings, reminders and new enquiries. It replies only from answers your team has approved and hands anything unusual to a person with the conversation attached.

Right for you if

Who this is for.

  • Clinics, coaching centres and service businesses that miss messages and calls when busy or closed
  • Shops and real-estate teams whose staff answer the same questions all day
  • Businesses whose enquiries arrive after hours and go cold by morning

It works in English and Hindi. Setup starts from ₹50,000, then from ₹30,000 a month to run and improve it; WhatsApp and call charges are billed at cost.

What you get

What your AI receptionist comes with.

Approved answer library

Your timings, prices, policies and replies, written with you. It never answers outside it.

WhatsApp on the official Cloud API

Your number, your business account, no unofficial tools that risk a ban.

Bookings and enquiries

Appointments booked into your calendar or system; enquiries saved to your CRM or sheet.

Hand-off to a person

Complaints, unusual requests and anything sensitive go to your team, with the full conversation.

Phone calls (optional)

A number that answers, handles the simple calls and transfers the rest. Tested on real recordings first.

Monthly review

What it handled, what it missed and what to add, every month on the plan.

Who answers what

What it handles, and what it hands to you.

The receptionist handlesYour team handles
Timings, location, prices, documents to bringComplaints and angry customers
Booking, moving and confirming appointmentsRequests outside the approved answers
Taking down new enquiries and ordersDiscounts, refunds and judgement calls
Reminders and follow-upsAnything medical, legal or sensitive

Every hand-off arrives with the full conversation, so the customer does not repeat themselves.

Examples

Where an AI receptionist helps.

Illustrations of what we build, not client claims.

  • A clinic receptionist that books, moves and confirms appointments on WhatsApp and sends reminders
  • A real-estate enquiry desk that answers project questions and books site visits
  • A coaching centre assistant that answers fee and batch questions and takes admissions enquiries
  • An after-hours line that takes down orders and complaints for the morning team

How it works

WhatsApp first, calls when you are ready.

  1. Write the answers

    Your timings, prices, policies and replies, written and approved with you.

  2. Set up WhatsApp

    Your number on the official Cloud API, connected to your calendar and CRM or sheet. From ₹50,000.

  3. Test, then go live

    Your team tries it first; anything it cannot answer goes to a person.

  4. Calls (optional)

    Tested on real recordings from your callers before we switch calls on.

  5. Every month

    What it handled, what it missed and what to add. From ₹30,000 a month.

Built with

  • WhatsApp Cloud API
  • Our WhatsApp Gateway
  • Claude / OpenAI
  • Node.js
  • PostgreSQL
  • Redis queues

Proof we run ourselves

WhatsApp Gateway

The WhatsApp layer it runs on is our own, sending live on our number.

See the product →

Questions

AI receptionist: straight answers.

How much does an AI receptionist cost?

Setup from ₹50,000, then from ₹30,000 a month to run and improve it. WhatsApp message charges, call minutes and AI usage are billed at cost. Phone calls are quoted at setup because they depend on call volume. Our AI receptionist cost guide works through a month in rupees.

Can AI replace a receptionist?

It takes over the repeated work: common questions, bookings, reminders and new enquiries. A person still handles complaints, judgement calls and anything unusual, and the hand-off is designed first.

Does it understand Hindi and Indian accents?

On WhatsApp it works in English and Hindi. For calls, accuracy depends on language, accent and background noise, so we test with real recordings from your callers before switching calls on, and report what we measure.

What does an AI receptionist do?

It answers the questions you hear every day (timings, prices, location, what to bring), books and moves appointments, takes down new enquiries and orders, sends reminders, and passes anything unusual or sensitive to a person with the conversation attached.

How can I build an AI receptionist?

Two ways. Subscription tools, mostly priced in US dollars, suit standard questions. A receptionist built for you suits businesses that need it to book into their own system, follow their rules, answer in Hindi, or update their CRM. To build one: write the approved answers, connect WhatsApp on the official API, connect the calendar, and design the hand-off first. We do this from ₹50,000 setup.

Is an AI receptionist the same as an AI chatbot?

It starts as a chatbot for your business, then does more: it books, updates your records and hands off to a person. It also never answers outside the answers your team approved.

Does it work after hours?

Yes. On WhatsApp it answers at any hour from the approved answers, takes down what it cannot answer, and your team picks it up in the morning.

Written scope, fixed quote

Tell us what slows your business down.

Websites and automation are quoted after a 30-minute call. App and software builds start with a two-week sprint that ends in a written scope and a fixed quote.

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